Privacy Policy

Animably (“Animably,” “we,” “us,” or “our”) provides tools to browse, customize, preview, and export motion-graphic templates. This Privacy Policy applies to our website, applications, and related services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

We may collect the following categories of information:

• Account information — such as name, email address, and authentication details when you sign up or sign in (including through our authentication provider).
• Billing information — plan selection, subscription status, and payment-related identifiers processed by our payment processors. We do not store full payment card numbers on our servers.
• Usage & content data — templates you view or customize, brand-kit preferences, exports you request, waitlist submissions, and similar activity needed to operate the Service.
• Device & technical data — IP address, browser type, device type, operating system, referring pages, and approximate location derived from IP, collected automatically when you access the Service.
• Communications — messages you send us (for example, support requests) and information you provide in forms.

We use personal information to:

• Provide, maintain, and improve the Service
• Authenticate users and secure accounts
• Process subscriptions, credits, and exports
• Respond to support requests and communicate about the Service
• Monitor performance, prevent abuse, and debug issues
• Comply with legal obligations and enforce our Terms of Service
• Send product updates or marketing communications where permitted (you can opt out of non-essential marketing at any time)

We do not sell your personal information. We may share information with:

• Service providers — such as authentication, hosting, databases, analytics, file storage, email, and payment processors who process data on our behalf under contractual safeguards.
• Legal & safety — when required by law, legal process, or to protect the rights, safety, and integrity of Animably, our users, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.
• With your consent — when you explicitly ask us to share information.

We use cookies and similar technologies to keep you signed in, remember preferences, understand how the Service is used, and improve performance. You can control cookies through your browser settings. Disabling certain cookies may limit features of the Service.

We retain personal information for as long as needed to provide the Service, meet legal and accounting requirements, resolve disputes, and enforce our agreements. When retention is no longer necessary, we delete or de-identify information in accordance with our practices.

We use industry-standard administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, object to or restrict certain processing, and withdraw consent where processing is consent-based. To exercise these rights, contact us at hello@animably.com. We may need to verify your identity before fulfilling a request.

If you have an account, you can also update certain profile details through your account settings. You may unsubscribe from marketing emails using the link in those messages.

Animably may process information in countries other than where you live. Those countries may have different data-protection laws. Where required, we use appropriate safeguards for cross-border transfers.

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated by email or in-product notice when appropriate. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

Questions about this Privacy Policy or our privacy practices can be sent to hello@animably.com.